1. Introduction

Welcome to AITC Education. We are an IT training institute based in Bhaktapur, Nepal, operating at AITC St., Radhe Radhe, Madhyapur Thimi, Bhaktapur, Bagmati, Nepal 44800.

This Privacy Policy explains how AITC Education (‘we’, ‘us’, or ‘our’) collects, uses, stores, and protects your personal information when you visit our website at aitceducation.com, enroll in our courses, or contact us through any channel.

By using our website or services, you agree to the collection and use of information as described in this policy. Please read it carefully.

2. Information We Collect

We collect information you provide directly to us and information that is automatically collected when you use our website.

2.1 Information You Provide

When you fill out forms on our website, enroll in a course, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Educational background and skill level
• Course interests and preferred learning mode (online/offline)
• How you found us (Instagram, Google, TikTok, etc.)
• Institution name and contact details (for college/partner inquiries)
• Any message or inquiry you submit through our contact forms

2.2 Information Collected Automatically

When you visit aitceducation.com, we may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on each page, and referring URLs
• Device type (desktop, mobile, tablet)
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your course enrollment and communicate about your registration
• To respond to your inquiries, questions, and support requests
• To provide career counseling, placement assistance, and course-related guidance
• To send you updates about new courses, upcoming batches, webinars, and events
• To improve our website, course offerings, and overall student experience
• To analyze website traffic and understand how visitors interact with our site
• To comply with legal obligations applicable in Nepal
• To prevent fraudulent activity and ensure the security of our services

We will not use your personal information for any purpose not described in this policy without your prior consent.

4. Sharing Your Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Placement Partners

If you are a high-performing student seeking job placement, we may share your name, contact details, and course completion status with our hiring partners, but only with your explicit consent.

4.2 College Partners

If you are referred to us through a college partnership, we may share relevant enrollment and progress information with that institution as part of our collaborative training program.

4.3 Service Providers

We may share information with trusted third-party service providers who help us operate our website and deliver our services (such as website hosting, email delivery, and analytics). These providers are contractually required to keep your information confidential and use it only for the services they provide to us.

4.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority in Nepal, or if we believe disclosure is necessary to protect our legal rights or the safety of our students and staff.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Enrollment and course records are retained for up to 5 years after course completion for certification and placement purposes.
• Contact form submissions and inquiry records are retained for up to 2 years.
• Website analytics data is retained for up to 12 months.

When your information is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site.

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and activity.

6.2 Types of Cookies We Use

• Essential cookies: Required for the website to function properly (e.g., form submissions, session management).
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: Used to track the effectiveness of our social media and advertising campaigns.

6.3 Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit your browser’s help documentation.

7. Your Rights

You have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct any inaccurate or incomplete information.
• Right to deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
• Right to withdraw consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.
• Right to object: You may object to receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at the details provided in Section 10. We will respond to your request within 30 days.

8. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration. These measures include:

• Secure HTTPS encryption on our website
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on Facebook, Instagram, LinkedIn, and YouTube. This Privacy Policy applies only to aitceducation.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are intended for individuals aged 13 and above. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the ‘Last Updated’ date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

AITC Education

AITC St., Radhe Radhe, Madhyapur Thimi, Bhaktapur, Bagmati, Nepal 44800

Phone: (+977) 976-1806706 | (+977) 974-5979306

Email: [email protected]

Website: https://aitceducation.com

We aim to respond to all privacy-related enquiries within 5 business days.